Client A — Corporate
The Photocopier Nobody Thought to Secure
A Xerox multifunction printer — the kind that handles printing, scanning, copying, and faxing for an entire office — was sitting on the network, fully accessible, running factory default credentials. Nobody had claimed ownership of it. It was leased from a vendor, and somewhere along the way, the assumption formed that the vendor had taken care of it. They hadn't.
Default access let us review fax logs, silently configure the device to retain copies of outbound documents, redirect scans and faxes to destinations we controlled, and access queued jobs across the organization.
Consider what that means for a legal or sales team sending contracts, NDAs, or financial documents. Those records could be captured and retrieved without leaving any obvious trace. By the time anyone noticed something was wrong, reconstructing what was taken — and when — would be an enormous undertaking.
The risk here wasn't technical complexity. It was organizational: nobody had asked who was responsible for securing this device, because nobody had thought of it as a security asset.